Diamonds USA Reviews
Diamonds USA Customer Reviews (4)
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Diamonds USA Customer’s Q&A
Diamonds USA FAQs
About diamonds-usa.com Prices and Cost?
"Diamonds-usa.com" offers a wide selection of diamond products, including engagement rings, loose diamonds, and fine jewelry. The website provides a search engine for loose diamonds, where customers can filter by shape, price, carat, color, clarity, and cut. The color scale starts at D (colorless) and ends at P (visibly colored), with F, G, and H offering the best value for money. The clarity scale starts at FL (Flawless) and ends in I1-I2-I3 (visibly included stones). The cut is preset to "Very Good" and "Ideal". The website also offers pre-set diamond rings for occasions like anniversaries and engagements. However, specific prices are not provided without conducting a search based on individual preferences.
About diamonds-usa.com Popular Products and Services?
"Diamonds-usa.com" offers a variety of products and services. The popular products include Engagement Rings, Lab Grown Diamonds, Jewelry, Loose Diamonds, Pre Set Jewel, and Designer Fine Jewelry. They also offer Diamond Studs, Eternity-Rings, Anniversary-Rings, Diamond Bracelets, and Diamond Pendants. The website provides a feature to refer a friend to Diamond-USA and also has a live chat for any questions. However, customer reviews suggest that there have been instances of dissatisfaction with the service, including issues with product availability and return policies. If the desired diamond is not available, the company may offer a different one at the same price. Some customers have reported difficulties in returning products. Despite these issues, the company has a rating of 4.2, indicating that many customers are satisfied with their purchases. It's always recommended to read reviews and do thorough research before making a purchase.
About diamonds-usa.com Payment Method?
The website diamonds-usa.com offers six convenient payment options for their customers. These include a check via First Class USPS mail which is free of charge. There are also premium payment options such as a print-at-home-check which incurs a $5 fee, a check via FedEx Express (2-3 days) with a $15 shipping fee, and a check via FedEx Overnight (next day) which has a $25 shipping fee. Lastly, they offer PayPal as a payment method, however, a 3.49% transaction fee + $0.50 service fee charged by PayPal will be deducted from the final payout. These payment methods ensure that customers are paid as quickly as possible. However, if customers opt for one of the premium payment options, an applicable fee may affect the final payout.
What is the return policy of diamonds-usa.com?
The return policy of diamonds-usa.com allows for a 30-day inspection period from the day the package is received. During this time, customers may request to return their purchase and receive a full refund. It's important to note that the purchase does not have to be returned within these 30 days; customers only need to inform the company of their intention to return it. The customer is responsible for the return shipping cost.
diamonds-usa.com Return Policy?
Diamonds-USA offers a 30-day inspection period from the day the parcel is signed for. During this period, a return can be requested for a full refund. The item does not have to be returned within the 30 days; it is only necessary to inform them of the intent to return it.
As for the shipping policy, Diamonds-USA provides free insured worldwide shipping via FedEx or DHL. The average delivery times are as follows: - USA, Canada, EU & Eastern Europe: 7-14 working days - Australia & New-Zealand: 8-14 working days - Mexico, Central and South Americas: 8-14 working days
Please note that delivery times depend on the specific diamond chosen and the metal type, Platinum or Gold. Diamonds-USA does not ship to Africa, Afghanistan, Malaysia, Indonesia, Iran, and the Middle East.